Last updated: April 2026
Plain English. No legalese walls. If you have a question not answered here, email hello@getrenewl.com.
All data is stored in Supabase (PostgreSQL + object storage) hosted on AWS in the US. PDFs are stored with AES-256 encryption at rest. All data is encrypted in transit via HTTPS/TLS. Every database table has row-level security — you can only access your own data.
When you upload a contract, the extracted text is sent to Anthropic's Claude API to parse dates, clauses, and terms. Anthropic does not train its models on data submitted via the API. We do not send your contracts to any other AI provider. The raw PDF text is used for extraction only — it is not stored beyond what is needed to show you the review screen.
Your contracts are private to your account. We do not sell data, share it with advertisers, or provide it to third parties except:
Renewl staff can access data only to diagnose support issues, and only when you ask us to.
Your data stays in your account until you delete it or close your account. To delete your account and all associated data, email hello@getrenewl.com. We will confirm deletion within 5 business days.
HTTPS everywhere. AES-256 at rest. Row-level security on all tables. Dependency updates tracked regularly. We do not have SOC 2 certification. If this is a hard requirement for your organization, email us before signing up.
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Questions or requests: hello@getrenewl.com